Unexpected Bus Delays

Bus in city Traffic

Hello OPB Families – We just found out from the bus company that the delays this morning were partly due to the fact that our regular driver called in sick and they had to arrange for a last minute substitute to drive the bus, who then experienced traffic delays. Fortunately, none of the children were marked late and everyone made it to school just in time.

The OPB Volunteers would like to reiterate some very important facts regarding possible delays, given that we live in a huge city and will encounter unexpected circumstances/traffic conditions on a potentially regular basis. As our past experience with AI Bus Service proves, they are incredibly reliable and  have quickly resolved bus issues when there is an employee who calls in sick, or there is a operational/technical issue with our bus – they have been proactive and very reliable in the past, yet there is no getting around a few delays when there are unanticipated, last-minute staffing/technical issues or traffic/weather delays beyond anyone’s control.

HERE ARE SOME REMINDERS:

#5 of the bus contract every parent signed:

Bus delays part of contract

Every family was given a letter along with the delivery of their bus pass. In that letter, it was explicitly explained that parents and students are in charge of calling the number on the back of the student’s bus pass, to inquire about delays – here is the back of your child’s pass, as another reminder:

bus pass back 2017 18
IF THERE IS AN UNEXPECTED BUS DELAY AND THE CHILDREN RISK BEING LATE FOR THEIR FIRST CLASS, THEY WILL BE GIVEN AN EXCUSED LATE ARRIVAL – IT WILL NOT AFFECT THEIR ATTENDANCE RECORD. Ai Bus Service is a CPS approved bus vendor, and any bus delays are considered exempt from discipline.

Once again, the disclaimer from this blog:

blog disclaimer late bus

Please remember that every one of the OPB Volunteers are parents with children who not only take the bus, but have paid to use this service, too. Like you, we ALL have a vested interest in our children getting to school safely and on schedule. Yet we also understand that some delays can’t be helped.

We thank those parents that were very understanding regarding the delays this morning, those of you that followed the directions in the parent letter or had their children call the number on the back of the bus pass. Your considerate response and cooperation are truly appreciated.

In the future, if there is an unexpected bus delay, please follow the acceptable protocol and call AI directly to determine what the ETA of the bus is, or find out what the delay is. We hope that these delays don’t happen often, but must accept that they could. Given the track record and undeniable reliability of Ai Bus Service over the years of working with them, we have full confidence in their proactivity and their competency as our trusted transportation provider…trusted so much, in fact, that we singled them out and selected them to transport and take care of our most precious cargo.

The Ogden Pay Bus Volunteers

 

 

 

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